Welcome to Tanuja Technologies Private LTD (“Community”, “we”, “our”,
“us”)!These Terms of Service (“Terms”, “Terms of Service”) govern your use of our
website located at https://tanuja.tech (together or individually “Service”) operated by
Tanuja Technologies Private LTD.Our Privacy Policy (link) also governs your use of
our Service and explains how we collect, safeguard and disclose information that
results from your use of our web pages.Your agreement with us includes these
Terms and our Privacy Policy (“Agreements”). You acknowledge that you have read
and understood Agreements, and agree to be bound by them.If you do not agree
with (or cannot comply with) Agreements, then you may not use the Service, but
please let us know by emailing at info@tanuja.tech so we can try to find a solution.
These Terms apply to all visitors, users and others who wish to access or use
Service.

Communications

By using our Service, you agree to subscribe to newsletters, marketing or promotional materials
and other information we may send. However, you may opt out of receiving any, or all, of these
communications from us by following the unsubscribe link or by emailing at info@tanuja.tech.

Contests, Sweepstakes and Promotions

Any contests, sweepstakes or other promotions (collectively, “Promotions”) made available through
Service may be governed by rules that are separate from these Terms of Service. If you participate
in any Promotions, please review the applicable rules as well as our Privacy Policy (link). If the
rules for a Promotion conflict with these Terms of Service, Promotion rules will apply.

Content

Content found on or through this Service are the property of Tanuja Technologies Private LTD or
used with permission. You may not distribute, modify, transmit, reuse, download, repost, copy, or
use said Content, whether in whole or in part, for commercial purposes or for personal gain,
without express advance written permission from us.

Prohibited Uses

You may use Service only for lawful purposes and in accordance with Terms. You agree not to use
Service:
In any way that violates any applicable national or international law or regulation.
For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by
exposing them to inappropriate content or otherwise.
To transmit, or procure the sending of, any advertising or promotional material, including any “junk
mail”, “chain letter,” “spam,” or any other similar solicitation.
To impersonate or attempt to impersonate Community, a Community employee, another user, or
any other person or entity.
In any way that infringes upon the rights of others, or in any way is illegal, threatening, fraudulent,
or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity.
To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of Service, or
which, as determined by us, may harm or offend Community or users of Service or expose them to
liability.

Additionally, you agree not to:

Use Service in any manner that could disable, overburden, damage, or impair Service or interfere
with any other party’s use of Service, including their ability to engage in real time activities through
Service.
Use any robot, spider, or other automatic device, process, or means to access Service for any
purpose, including monitoring or copying any of the material on Service.
Use any manual process to monitor or copy any of the material on Service or for any other
unauthorized purpose without our prior written consent.
Use any device, software, or routine that interferes with the proper working of Service.
Introduce any viruses, trojan horses, worms, logic bombs, or other material which is malicious or
technologically harmful.
Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of Service, the
server on which Service is stored, or any server, computer, or database connected to Service.
Attack Service via a denial-of-service attack or a distributed denial-of-service attack.
Take any action that may damage or falsify Community rating.
Otherwise attempt to interfere with the proper working of Service.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

No Use By Minors
Service is intended only for access and use by individuals at least eighteen (18) years old. By
accessing or using Service, you warrant and represent that you are at least eighteen (18) years of
age and with the full authority, right, and capacity to enter into this agreement and abide by all of
the terms and conditions of Terms. If you are not at least eighteen (18) years old, you are
prohibited from both the access and usage of Service.

Intellectual Property
Service and its original content (excluding Content provided by users), features and functionality
are and will remain the exclusive property of Tanuja Technologies Private LTD and its licensors.
Service is protected by copyright, trademark, and other laws of and foreign countries. Our trademarks may not be used in connection with any product or service without the prior written
consent of Tanuja Technologies Private LTD.

Copyright Policy
We respect the intellectual property rights of others. It is our policy to respond to any claim that
Content posted on Service infringes on the copyright or other intellectual property rights
(“Infringement”) of any person or entity.
If you are a copyright owner, or authorized on behalf of one, and you believe that the copyrighted
work has been copied in a way that constitutes copyright infringement, please submit your claim
via email to info@tanuja.tech, with the subject line: “Copyright Infringement” and include in your
claim a detailed description of the alleged Infringement as detailed below, under “DMCA Notice
and Procedure for Copyright Infringement Claims”
You may be held accountable for damages (including costs and attorneys’ fees) for
misrepresentation or bad-faith claims on the infringement of any Content found on and/or through
Service on your copyright.

This Privacy Policy applies to the tanuja.tech.
Tanuja.tech recognises the importance of maintaining your privacy. We value
your privacy and appreciate your trust in us. This Policy describes how we
treat user information we collect on https://tanuja.tech and other offline
sources. This Privacy Policy applies to current and former visitors to our
website and to our online customers. By visiting and/or using our website, you
agree to this Privacy Policy.

Tanuja.tech is a property of Tanuja Technologies Private Limited, an Indian Company registered
under the Companies Act, 2013 having its registered office at Vishakaptanam, Andhra Pradesh,
Pincode – 530004.

Information we collect
Contact information
We might collect your name, email, mobile number, phone number, street,
city, state, pincode, country and ip address.
Payment and billing information. We might collect your billing name, billing
address and payment method when you buy a ticket. We NEVER collect your
credit card number or credit card expiry date or other details pertaining to
your credit card on our website. Credit card information will be obtained and
processed by our online payment partner Razorpay.
Information you post.
We collect information you post in a public space on our website or on a
third-party social media site belonging to Tanuja.tech.
Demographic information.
We may collect demographic information about you, events you like, events
you intend to participate in, tickets you buy, or any other information provided
by your during the use of our website. We might collect this as a part of a
survey also.
Other information.
If you use our website, we may collect information about your IP address and
the browser you are using. We might look at what site you came from, duration
of time spent on our website, pages accessed or what site you visit when you
leave us. We might also collect the type of mobile device you are using, or
the version of the operating system your computer or device is running.

We collect information in different ways.
We collect information directly from you. We collect information directly from
you when you register for a service or buy digital products. We also collect information if you post a comment on our websites or ask us a question through phone or email.
We collect information from you passively. We use tracking tools like Google
Analytics, Google Webmaster, browser cookies for collecting information
about your usage of our website.
We get information about you from third parties. For example, if you use an
integrated social media feature on our websites. The third-party social media
site will give us certain information about you. This could include your name
and email address.

Use of your personal information
We use information to contact you: We might use the information you provide
to contact you for confirmation of a purchase on our website or for other
promotional purposes.
We use information to respond to your requests or questions. We might use
your information to confirm your registration for an event or contest.
We use information to improve our products and services. We might use your
information to customize your experience with us. This could include
displaying content based upon your preferences.
We use information to look at site trends and customer interests. We may use
your information to make our website and products better. We may combine
information we get from you with information about you we get from third
parties.
We use information for security purposes. We may use information to protect
our company, our customers, or our websites.
We use information for marketing purposes. We might send you information
about special promotions or offers. We might also tell you about new features
or products. These might be our own offers or products, or third-party offers
or products we think you might find interesting. Or, for example, if you buy
tickets from us we'll enroll you in our newsletter.

We use information to send you transactional communications. We might
send you emails or SMS about your account or a ticket purchase.
We use information as otherwise permitted by law.

Sharing of information with third-parties
We will share information with third parties who perform services on our
behalf. We share information with vendors who help us manage our online
registration process or payment processors or transactional message
processors. Some vendors may be located outside of India.
We may share information if we think we have to in order to comply with the
law or to protect ourselves. We will share information to respond to a court
order or subpoena. We may also share it if a government agency or
investigatory body requests. Or, we might also share information when we are
investigating potential fraud.
We may share information with any successor to all or part of our business.
For example, if part of our business is sold we may give our customer list as
part of that transaction.
We may share your information for reasons not described in this policy. We
will tell you before we do this.

Email Opt-Out
You can opt out of receiving our marketing emails. To stop receiving our
promotional emails, please email info@tanuja.tech. It may take about ten
days to process your request. Even if you opt out of getting marketing
messages, we will still be sending you transactional messages through email
and SMS about your purchases.

Third party sites
If you click on one of the links to third party websites, you may be taken to
websites we do not control. This policy does not apply to the privacy practices
of those websites. Read the privacy policy of other websites carefully. We are
not responsible for these third party sites.

If you have any questions about this Policy or other privacy concerns, you
can also email us at info@tanuja.tech

Updates to this policy
This Privacy Policy was last updated on 15 June 2022. From time to time we
may change our privacy practices. We will notify you of any material changes
to this policy as required by law. We will also post an updated copy on our
website. Please check our site periodically for updates.

Jurisdiction
If you choose to visit the website, your visit and any dispute over privacy is
subject to this Policy and the website's terms of use. In addition to the
foregoing, any disputes arising under this Policy shall be governed by the
laws of India.

Cancellation Policy

If the customer changes its mind for the services taken, we will not be liable
to cancel the service. In case customers asks us to hold the processing of the
service, we shall hold the fees paid for a period of 1 year from the date of
payment.
Before processing any refund, we reserve the right to make best effort to
complete the service. In case, of non completion of services post receipt of
refund request, a cancellation fee of 20% earned fee fee paid to
government or any third party would be applicable.

Refund Policy

We will refund the money only in case we fail to provide service to our
customers from our end post our internal investigation. Applicant need to
apply for the same via email at info@tanuja.tech
Refund will not be provided to the user, once it is earned by the company,
because of the time and energy invested by our manpower for their work
done, which is not returnable. So basically, all the processing fees, payment
gateway charges, admin fees, and cost of resources for the work done, will
be deducted. In short, further, we can’t refund any money which is paid to
government bodies, such as filing fees or taxes, or to other third parties with a
role in processing your order.